CATERING FAQ

Please read before looking at catering menu 

HiBrunchi

"Hibrunchi" appears to be a creative blend of "hibachi" and "brunch." While not a standard term, it could describe a unique dining experience that combines elements of both cuisines

No Refund Policy

No Refund Policy

At London Ds Catering, we are committed to providing exceptional culinary experiences and the highest level of service to our clients. To maintain the quality and efficiency of our operations, we have established a no refund policy for all catering services.

Policy Details:

1. Service Commitment: Once an order is confirmed, we allocate resources and schedule preparations to ensure timely and high-quality delivery of our catering services.

2. Non-Refundable Deposits: All deposits and payments made towards our catering services are non-refundable. This includes any initial deposits required to secure your event date.

3. Event Cancellations: In the event of a cancellation, clients are responsible for any costs incurred up to the point of cancellation. We will work with clients to reschedule or adjust orders where possible.

4. Compensation and Resolution: While we do not offer refunds, we are dedicated to addressing any concerns or issues you may have with our services. We offer alternative forms of compensation, such as discounts on future services or complimentary offerings, to ensure your satisfaction.

5. Quality Assurance: We take pride in the quality of our food and service. If you have any concerns or feedback, please contact us immediately, and we will do our best to address the issue promptly.

By confirming your order with London Ds Catering, you acknowledge and accept the terms of our no refund policy.

If you have any questions or need further clarification, please feel free to contact our customer service team.

Thank you for choosing London Ds Catering. We look forward to serving you.

This policy ensures clarity and sets the right expectations for your clients regarding refunds.